Troubleshooting Install Issues
Most install problems come from macOS download trust prompts, folder permissions, moved repositories, or license files that do not match the current release.
macOS says the app cannot be opened
Confirm the DMG came from the configured PastePrompt release link, compare the SHA256 checksum, and make sure you are opening the current signed and notarized release. If macOS still blocks launch, delete the DMG, download it again, and contact support with the exact warning text.
The app asks for file permissions
PastePrompt needs explicit access to repositories you choose. Grant the requested folder access, then select the repository through the app instead of relying on a previously moved folder path.
PastePrompt cannot access a repo
Check that the repository still exists, that your macOS user can read it, and that it is not only reachable through a blocked external drive, symlink, or restricted system location.
The download checksum does not match
Do not launch the app. Delete the DMG, download it again from the configured release link, and contact support if the checksum still differs.
License import issue
Use the license file from the purchase or support flow. If the app rejects it, keep the file unchanged and contact support with the version number and the exact error message.